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Amazon issues tips to protect yourself from impersonation scams this holiday season.

  • Writer: Sara Vanden Berge
    Sara Vanden Berge
  • Nov 22, 2024
  • 1 min read

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I woke up this morning to an email from Amazon, offering tips on how the public can protect themselves against scammers this holiday season.

 

Since Amazon has become part of our daily lives, I thought I should share it.


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Remember, not everyone is giving this time of year. There are Grinches you need to watch out for.

 

The following message is from Amazon:


Scammers posing as various organizations like Amazon may send you calls, texts and emails with various tactics to try to deceive you to provide personal information or sign-in credentials.


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Scammers may tell you there is a fraud investigation and you must “verify” your account or claim there is an unauthorized or fraudulent activity on your Amazon account.


Amazon will never ask you to share your password, account sign-in One-Time Password (OTP), or verify sensitive personal information over the phone.

 

Visit the Message Center on Amazon.com or on our app to review authentic emails from Amazon.

 

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Go directly to our website, and go to Your Account to make changes to your billing and account information.

 

Customer Service is available 24/7 to help with any questions you may have.


If you receive communication — a call, text, or email — that you think may not be from Amazon, please report it to us at amazon.com/reportascam.


For more information on how to stay safe online, visit Protect Your System on the Amazon Customer Service page.

 

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